On Monday November the 3rd this year I wrote to Lord Hendy of Richmond Hill CBE about what the procedure would be for those with disabilities or mobility issues should a train need to be evacuated between stations.
Lord Hendy who the minister responsible for Rail and HS2 replied to my concerns on Tuesday December the 23rd by saying:
He understood and appreciated the importance of the matter for me and wished to reassure me that every journey should be safe for all passengers so they can travel with confidence, he went onto add that train operators are still expected to provide the help and assistance to those who need it.
He continued with, if any passenger encounters any hostility or is subjected to any criminal behaviour, they should feel confident in reporting this so that the necessary action can be taken.
Finally he added, any incidents of crime on the rail network should be reported to the British Transport Police (BTP), via text message to 61016, via the BTP website or in an emergency by calling 999.
The BTP officers are trained and ready to help anyone who has been a victim of crime.
However this response by the Department for Transport to my concerns fails to answer them, meaning I will be writing a further letter in the new year seeking clarification on the original points I raised.
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Cam
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