A railway station is Staffordshire now has new accessibility tools on one of it’s two platforms, the blue and white box that features a white wheelchair logo along with the words ” for mobility assistance, please wait here”, can now be found on platform one.
Signage mirroring the same message can be found positioned either near to where the space is located or directly behind it on the platform.
Those reading this will definitely know by now that I have been working with the team at West Midlands Railway for near 3 years to ensure that those with disabilities or mobility issues can travel with ease around the railway stations they manage.
There is a simple reason why the tools could only be installed on the one platform and that is because of the infrastructure which makes up the second platform at the station.
My message to passengers using the station is a clear but simple one and is this, please be mindful of where you stand on platform one as those requiring some assistance to board trains will need access to the space at all times whilst at the station.
Do you travel by rail on a regular basis and require some assistance to board or disembark trains, your assisted travel can be booked up to 2 hours before in any of the following ways:
By Phone: 0800 024 8998 or by using Next Generation Text – 18001 0800 024 8998.
Online: https://booking.passengerassistance.com.
By using the Passenger Assistance App: https://apps.apple.com/gb/app/passenger-assistance/id1542190496.
However you do have a right to just turn up at a railway station and travel without booking any assistance prior to departure.
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It is only right that I take this opportunity to thank the accessibility team at West Midlands Railway who have in recent weeks, months and years gone above and beyond to ensure that there railway stations are accessible to all.
Your hard work and dedication towards the issue has not gone unnoticed and is of course as always very much appreciated.
Finally, thank you to each and everyone of you, my regular loyal readers and social media followers who continually take the time out of your busy schedules to read my latest posts, as always it does not go unnoticed and is very much appreciated.
Cam
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